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 Hours Of Operation

Phone: 905-721-3333
 

North Oshawa Campus - SW100 Gordon Willey

Effective: Septermber 8 to December 24, 2020

Computer Commons Hours
Mon to Fri: 7:30am to 5:30pm
Saturday: 9am to 4pm

Walk-In Service Desk Hours
Mon to Fri: 7:30am to 5:30pm
Saturday: 9am to 4pm

Audio/Visual Support Services on Campus
Mon to Fri: 7:30am to 7pm

Field Technician Support Services on Campus
Mon to Fri: 9am to 5pm


North Oshawa Campus - Library - 1st Floor

Effective: Septermber 8 to December 24, 2020

Walk-In Service Desk Hours
Mon to Thu 9am to 12noon; 1pm to 5pm
Friday: 8:30am to 12noon; 1pm to 4:30pm


Whitby Campus

Effective: August 24 to December 24, 2020

Computer Commons Hours
Mon to Fri: 8am to 4pm

Walk-In Service Desk Hours
Mon to Fri: 8am to 4pm

Audio/Visual Support Services on Campus
Mon to Fri: 9am to 5pm

Field Technician Support Services on Campus
Mon to Fri: 8am to 4pm


61 Charles Street Service Desk

* Closed until further notice


Remote Service Desk (Phone and Email)

Effective: Septermber 8 to December 24, 2020

Remote Service Desk Hours
Mon to Thurs: 7:30am to 9:30pm
Friday: 7:30 am to 7pm
Saturday: 9am to 4pm
Sunday: 9am to 4pm

Contact Details for Remote Support
Phone: (905) 721 - 3333
Email: servicedesk@dc-uoit.ca

 

The Service Desk Will be Closed on the Following Days

Monday Septermber 7 (Labour Day)
Monday October 12 (Thanksgiving)
Friday December 25 (Christmas)

 Questions

The FAQ sheets section of the site provides access to the most frequently asked questions regarding IT Services.  From Laptop setup to printers and software availability most general questions can be answered by browsing this section.        Click here to view the FAQs

 Self Service Portal

Many issues can be resolved by sending a self-service ticket to IT, if you have questions about your Hardware, Software or a service that we provide your request can be sent to IT via a Self-Service Ticket. Your ticket will be placed in priority sequence and resolved as soon as possible. 

Click here to access the Self-Service Portal

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