Each Durham College and Ontario Tech University user is assigned a network login name and password that allows them access to the campus network. It is important to keep your password secure and don't share your password with anyone. If you feel your password has been compromised, change it immediately or contact the IT Service Desk for assistance. View headings below to learn more.
Students are assigned their username and password as soon as they are officially registered to Durham College or Ontario Tech University. Details are included in a letter from the Registrar that acknowledges your fees have been paid to Durham College or Ontario Tech University
If you are hired as a full-time employee, you will automatically be assigned a network account once your Human Resources record is created. (An account cannot be created until you have been assigned a Durham College or Ontario Tech University employee number.)
If you are part-time faculty or part-time staff, your manager or his/her designate will need to contact the Service Desk to request an email account for you (once a Durham College or Ontario Tech University employee number has been created for you).
Continuing Education Faculty
Continuing Education faculty are sent a letter with their username and initial password, or they may be notified by someone in the ConEd department. The first time you log in, you will be asked to change the password to a new password that only you know.
Forgot Your Password?
Go to the Service Desk Counter located throughout the various campuses for assistance. Campus or Government-issued photo ID will be required. If you are not able to visit the IT Service desk, please call 905.721.3333 for support.
Note: Due to security reasons we are unable to give out usernames and passwords by email.
Changing Your Password
To change your network password simply hit CTRL-ALT-DELETE when logged into the network and select 'Change Password'. Please keep in mind when changing this password it MUST be at least 8 characters in length and cannot be one of your previous 5 passwords that have been used.
Choosing a Secure Password
Passwords can be the weakest link. You should always take great care when you select a password. A strong password has the following characteristics:
Is at least 8 characters long.
Combines letters, numbers, and symbol characters within the password.
Is not found in a dictionary.
Is not the name of a command.
Is not the name of a person.
Is not the name of a user.
Is not the name of a computer.
Is changed regularly.
Is significantly different from previous passwords.
Contains or starts with a space character.
Starts with the $ or @ character.
•Use a mixture of letters, numbers and symbols, and use case sensitivity (upper and lower case letters) – do not use simple sequences (e.g. 123456)
•The longer the better. Don't make a password that's less than 6 characters. Anything less can be deduced from brute force software.
•Keep the passwords private and separate from your laptop
•Use a phrase to help you remember the password. For example, let's say that you want to use a phrase for a password. "I am going to think young." You may use the password "iag2Ty" for your network account
•Change your password at least once a month.
•For more information on strong passwords please refer to the following F-Secure Security Article https://www.f-secure.com/en/web/labs_global/dealing-with-passwords
•Do not select something that is easily guessed. Examples of easily guessed passwords are your phone number, your middle name or a pet's name.
•Do not write down the passwords or keep them in files on the notebook.